Frequently Asked Questions

Everything you need to know before you start.

What is SimpleBusinessInvoice?

SimpleBusinessInvoice is a web-based invoicing and estimates tool built for small businesses. Create professional invoices, send estimates, manage customers, and get paid faster — all in one place. It works in any modern browser and requires no installation.

Who is SimpleBusinessInvoice for?

SimpleBusinessInvoice is built for freelancers, contractors, and small business owners who need a simple way to create invoices and estimates, track payments, and manage customer details — without complex accounting software.

How much does it cost?

SimpleBusinessInvoice offers a Pro Plan at $12.99/month. The plan includes unlimited invoices, estimates, and customers. There are no per-seat fees or surprise charges. See the pricing section on the homepage for full details.

Is there a free trial?

Yes. Every new account starts with a 7-day free trial. No credit card is required to start, and you will not be charged until your trial ends. You can cancel at any time before the trial period expires.

Can I use SimpleBusinessInvoice on my phone?

SimpleBusinessInvoice is a Progressive Web App (PWA) that works in any modern mobile browser. You can also install it to your home screen for a native app-like experience — no app store download required.

Can multiple people use the same account?

Yes. SimpleBusinessInvoice supports organization accounts. Invite team members to your workspace, share customers and invoices, and collaborate in real time. Roles (owner, editor, viewer) control what each person can do.

What payment methods can I add to invoices?

You can add Cash App, Venmo, PayPal, and Zelle handles to your company settings. These appear on your invoices so customers can pay however they prefer. We also support offline payments — Cash and Check — for in-person transactions.

Can I convert an estimate to an invoice?

Yes. Once a customer approves an estimate, you can convert it to an invoice with one click. All line items, tax, and customer details carry over automatically.

Is my data secure?

SimpleBusinessInvoice is hosted on Cloudflare's global infrastructure. All data is encrypted in transit and at rest. Billing is handled by Stripe, which is PCI-compliant. We do not store payment card data on our servers.

How do I cancel my subscription?

You can cancel at any time from the Billing page inside your account (Settings → Billing). This opens the Stripe customer portal where you can manage or cancel your subscription with no cancellation fees.

What happens when my trial ends?

At the end of your 7-day trial, your account will be charged for the Pro Plan. If you cancel before the trial ends, you will not be charged. After cancellation, your data remains accessible until the end of the billing period.

Can I export my data?

Yes. SimpleBusinessInvoice includes built-in export features where available. If you need a full data export, contact our support team and we will provide your data in a standard format (CSV or JSON) within a reasonable timeframe.